Rental Application Policy

Overview

This policy explains how rental applications work on Choice Properties — what the fee covers, how decisions are made, and what happens after you apply.

Process at a Glance

1. Apply — select a property and submit your application. Nothing is charged at submission.
2. Payment — our team contacts you to securely coordinate the application fee payment for your listing. Your application is activated for review only after payment.
3. Active Review — Choice Properties management reviews completed applications. Timing varies based on completeness and any follow-up needed.
4. Approval / Selection — if selected, you are notified by email. Selections are time-sensitive — units are offered on a first-completion basis among approved applicants.
5. Reservation (Holding Fee) — pay a holding fee to reserve the property and remove it from active availability. The fee is fully credited toward your move-in costs and is not an additional charge.
6. Lease — you receive your lease documentation, review it, and sign electronically (typically within 48 hours).
7. Move-in — once the lease is fully executed and move-in costs are paid, we coordinate your move-in date.

Support is available at every stage. Every step is guided, documented, and designed to be straightforward.

Application Fee

The application fee is $50 for each adult applicant or guarantor being screened. The total is displayed before submission. Adult occupants who are not applying or being screened are not charged. Nothing is charged when you submit. Fees are subject to applicable law; requirements vary by location.

Nothing is charged when you submit your application. After submission, Choice Properties management will contact you with the next steps for completing the fee. Review begins after the required application steps are complete.

The application fee:

• Is required for your application to be reviewed
• Covers the cost of processing, reviewing, and administering your application
• Is non-refundable after payment except where required by applicable law or where Choice Properties management confirms an exception in writing

Who Makes the Decision

Choice Properties management reviews each application and makes the approval decision. Submitting an application does not guarantee approval, reserve the property, or create any tenancy.

What Happens After You Apply

Once your application is submitted:

1. You receive an email confirmation with your Application ID
2. After the required fee and each screened adult's separate authorization are recorded, Choice Properties management reviews your application
3. Review timing varies based on application completeness and any follow-up needed
4. You will receive an email notification when your status changes
5. You can track your application status at any time using the "Track Application" link

Application Statuses — What They Mean

As part of the application review process, Choice Properties management may request a consumer report where applicable. By submitting an application, you authorize the review described in the application consent.

Background & Credit Checks

As part of the application review process, your application may be subject to a background check and/or credit check, conducted by a consumer reporting agency (CRA) on behalf of the landlord or Choice Properties. Each adult being screened must personally submit a separate authorization before their screening begins; a primary applicant cannot authorize screening for another adult.

Your rights under the Fair Credit Reporting Act (FCRA): If a consumer reporting agency is used to evaluate your application, you have the right to:

• Know the name, address, and phone number of the consumer reporting agency used
• Receive a free copy of your consumer report from that agency
• Dispute inaccurate or incomplete information directly with the consumer reporting agency
• Receive a Summary of Your Rights Under the Fair Credit Reporting Act

Pre-adverse action process: Before a final denial is issued based in whole or in part on a consumer report, you will be provided a copy of the report and a Summary of Your Rights Under the FCRA, giving you an opportunity to review and dispute any inaccuracies before a final decision is made. These rights exist regardless of the outcome of your application.

If You Are Not Selected

If your application is not approved, you will be notified by email. If the decision was based in whole or in part on information in a consumer report (credit or background check), you will receive: (1) a pre-adverse action notice before a final decision is made, including a copy of the report and a Summary of Your Rights Under the FCRA; and (2) a final adverse action notice identifying the consumer reporting agency used, so you can obtain a free copy of your report and dispute any inaccuracies.

After an initial paid application is not approved, the same adults screened may apply for up to two additional participating properties within 30 days without another application fee. A newly screened adult is subject to the standard fee, subject to applicable law. Contact Choice Properties management with your Application ID before paying so the team can verify eligibility and apply the fee waiver. This courtesy is not applied automatically by the application system.

Contact Choice Properties management with your Application ID if you have questions about the decision or next steps.

Withdrawing Your Application

You may withdraw your application at any time through your applicant portal or by contacting our team at 707-706-3137. The following applies depending on when you withdraw:

• Before payment is completed: Your application is cancelled at no charge. No fee is owed, and any application credits are unaffected.
• After payment: The application fee is non-refundable except where required by applicable law or where Choice Properties management confirms an exception in writing.
• After selection (holding deposit stage): Withdrawal at this stage is governed by the Holding Deposit Policy.

Co-Applicants

The application form currently supports one additional adult as a co-applicant or guarantor. When that adult is being screened, the fee is $50 for that adult in addition to the primary applicant’s $50 fee. The form displays the total before submission. Adult occupants who are not applying or being screened are not charged. Each person whose screening is requested must be at least 18 and provide truthful information. Fees are subject to applicable law; requirements vary by location.

Income Qualification

Choice Properties management reviews the income information and supporting documentation submitted with each application. Applicants may contact our team with questions about documents or information needed for review.

Minimum Age

All applicants must be 18 years of age or older. Applications from individuals under 18 will not be accepted.