Policy Changelog

Version 2.3 — Separate Adult Screening Authorization

Clarified that every adult being screened must provide their own authorization. An additional adult receives a separate, one-use email link; screening and approval remain pending until consent is recorded. Staff can issue a replacement link. The authorization copy and per-adult fee remain subject to jurisdiction-specific legal review.

Version 2.2 — 30-Day Reapplication Courtesy

Clarified the reapplication courtesy: after an initial paid application is not approved, the same screened adults may apply for up to two additional participating properties within 30 days without another application fee. Newly screened adults are subject to the standard fee. Management verifies eligibility and applies the waiver before collecting payment; this check is not automated.

Version 2.1 — Per-Adult Application Fee

Updated the application-fee policy to charge $50 for each adult screened, including an applicant or guarantor when their screening is requested, with the total disclosed before submission. Adult occupants who are not applying or being screened are not charged. The application form currently supports a primary applicant and one additional adult.

• Added per-adult fee calculation and server-side validation.
• Clarified fee disclosures across the application, policies, and customer-support materials.
• Added payment-record fields for the per-adult rate and number of adults screened.
• Fees remain subject to applicable law and location-specific requirements.

Version 2.0 — Complete Policy & Legal Framework

Consolidation and expansion of all platform policies into a single canonical framework, published at /policies.html. Material additions:

• Application-First Model formally named as a contractual policy.
• Application Review Timeline — explicit 24–72 hour SLA after payment confirmation, with documented factors for faster or slower processing.
• Communication / SMS Consent — express written consent language for transactional SMS, including HELP / STOP instructions and message-and-data-rates disclosure.
• Binding Arbitration & Class Action Waiver — added with conspicuous formatting, AAA Consumer Rules, individual-claim small-claims carveout, and severability clause.
• Force Majeure — added as a standalone clause covering acts of God, infrastructure outages, and government action.
• Limitation of Liability cap — total aggregate liability now capped at the greater of (a) the amount paid to Choice Properties in the prior 12 months or (b) one hundred U.S. dollars.
• Property Access & Viewing Policy — promoted from implied terms to a standalone section.
• Acceptance / Electronic Consent — added as a closing block with explicit acknowledgement language.
• Refund & Applicant Protection Policy — explicit cases for refund eligibility (material misrepresentation, verified inability to complete transaction, post-payment unavailability) and non-refundable cases.
• Application form consent — applicants now expressly check Terms / Privacy / SMS consent boxes at submission, separately captured.
• Policy Changelog — this page introduced for versioned auditability.

Version 1.0 — Initial Policy Suite

Initial publication of the Choice Properties policy suite covering Terms of Service, Privacy Policy, Rental Application Policy, Application Credit Policy, Holding Deposit Policy, Fair Housing Policy, and Landlord Platform Agreement.